Website and enquiry terms

Company details

Services on this website are provided by «ՍԻ ՊՐԻՆՏ» ՍՊԸ (a limited liability company). Tax identification number (ՀՎՀՀ): 00539262. Registered address: Republic of Armenia, Yerevan, Erebuni, 115/2 Achemyan Street. Operating address: Republic of Armenia, Yerevan, 198A Bashinjaghyan Street.

Enquiry and order confirmation

The website form requests a quote. An accepted enquiry reference does not confirm an order or the start of production. Final contents, price, taxes, payment and schedule are agreed in the offer.

Artwork and specifications

Provide accurate dimensions, quantity, material and preferred deadline. Supply files you have the right to use. Approve artwork and specifications before production. The effect of changes on price and schedule is agreed separately.

Payment

Confirmed orders require 100% advance payment after the final amount, taxes, order contents and fulfilment terms have been agreed. Submitting an enquiry does not itself create an obligation to pay. Online card payment is currently unavailable.

Artwork approval and preparation

Before artwork approval, the customer is informed of this condition: “By approving the artwork, I agree to the start of material purchasing and preparation for my order.” After artwork approval and advance payment, purchasing materials, cutting and other preparation for that order may begin immediately, before actual printing starts.

Cancellation and refunds

To cancel, email info@cprint.am with your order or enquiry reference and contact details. Before artwork approval, only the cost of work agreed in advance and already performed is deducted from the payment. After artwork approval, the calculation also includes actual, documented material and preparation costs incurred for that order before the cancellation notice is received. The same cost is not counted twice. If no work has been performed and no such costs incurred, the payment is refunded in full. Artwork approval or the start of printing does not automatically justify retaining the entire payment. The customer receives an itemised calculation of the refund and deductions. We initiate the refund within a maximum of 5 business days after the refundable amount has been determined. This is the refund initiation period; the time taken for the funds to reach the card is governed by the bank's terms. These terms do not limit the customer's statutory rights concerning defects, non-performance or other grounds.

Contact and collection

If the form does not confirm receipt, contact us by phone or email. Transport, installation, amendments and cancellation are discussed under the agreed terms of the specific order.

Questions: info@cprint.am or +374 99 98 11 11.

info@cprint.am · +374 99 98 11 11